Adele on Thursday shocked and angered her fans by canceling her Caesar’s Palace Las Vegas residency at the last minute, leaving many stranded in the city out of pocket, and unsure whether they can afford the time and money to see her rescheduled show.
Fans of the 33-year-old singer had shelled out up to $30,000 for resale tickets for the eagerly-anticipated show – her first live concert in five years.
Adding to her woes were delivery delays that made it ‘impossible to finish the show.’
She added that she had been awake for ‘over 30 hours’ trying to solve logistical issues but had simply ‘run out of time’ to be ready on Friday.
Many were sympathetic, but plenty were frustrated.
‘This breaks my heart, for you and for me,’ tweeted Amy Campbell, a medical professional in Tulsa, Oklahoma.
‘I know how hard it is to put on a show, especially with a pandemic.
‘But it’s also hard to save enough money, to get time off work from a hospital, that is short staffed, book a flight and hotel, fly in two days early and find out 30 hrs before the show, when we are already here, that the reason we came for is not going to happen.
‘The people with first weekend show tickets may not be able to afford the time or money to reschedule something like this.’
One woman accused Adele of ‘crocodile tears’, pointing out that obtaining refunds for travel and hotels was always complicated, while another posted a picture of a furious emoji, tweeting: ‘Not Adele rescheduling after already buying plane tickets, show tickets & getting a hotel room’.
‘I’m gutted’: Adele, 33, shocked her fans on Thursday when she revealed in a tearful video that she had been forced to postpone her massively popular upcoming Las Vegas residency due to COVID-19 cases among crew members
‘So disappointed!’ said another woman.
‘My husband got me tickets for Christmas and we were looking forward to it so bad! I guess we’ll have to wait until Avril Lavigne announces a tour since we’re also huge fans of her.’
Adele admitted she was ‘gutted’ not to be able to get on stage on Friday night and was ’embarrassed’ by the delay.
‘I’m so sorry, but my show ain’t ready,’ she confessed
‘We’ve tried absolutely everything we can to put it together in time and for it to be good enough for you, but we’ve been absolutely destroyed by delivery delays and COVID. Half my crew and team are [ill] with Covid and still are, and it’s been impossible to finish the show.’
‘I’m gutted — I’m sorry it’s so last minute, we’ve been awake for over 30 hours trying to figure it out and we’ve run out of time,’ she continued, as her voice started to break. ‘I’m so upset and I’m really embarrassed and so sorry to everyone that traveled to get [to the show]. I’m really, really sorry.’
The Can I Get It singer pledged to reschedule the canceled shows – but gave no indication of when that could be.
She added: ‘We’re going to reschedule all of the dates, we’re on it right now, and I’m gonna finish my show and get it to where it’s supposed to be. So I’m so sorry it isn’t possible. We’ve been up against so much and it just ain’t ready. I’m really sorry.’
Her dramatic decision came as other performers felled by COVID, such as Hugh Jackman, swiftly rescheduled their performances and were back on stage within weeks. He resumed performances on January 6, having tested positive for COVID on December 28.
Another said: ‘Same tears when she cancelled our Wembley tickets, still waiting for the rescheduled concert for her uk fans.
‘Got refund took a while (trains, hotel didn’t tho).
‘the point is when u cry each time and send email saying sorry and when I get better I will do a concert for all that missed the show that she supposed to do. But she doesn’t it’s a bit crocodile tears4me.’
More to come: The songstress wrote that the dates for her residency — which would have started on January 21 and run through April — would be rescheduled soon
A nightmare: ‘We’ve tried absolutely everything we can to put it together in time and for it to be good enough for you, but we’ve been absolutely destroyed by delivery delays and COVID,’ she sobbed
Dropping like flies: ‘Half my crew and team are [ill] with Covid and still are, and it’s been impossible to finish the show,’ she continued, adding that she had been awake ‘over 30 hours’ trying to get the show ready
The Weekends With Adele’ residency was announced in November.
The Easy On Me hitmaker was scheduled to perform two shows at the venue every weekend until April 16, 2022, for a run of 12 weeks.
She was expected to rake in $2 million for each show, and pre-sale tickets made $50 million for the venue, according to Billboard.
The eye-watering fee would make the British megastar one of the highest-paid female stars in the history of Las Vegas residencies.
The price tag for the Weekends With Adele at Caesars Palace’s Colosseum starts at £700 and ranges to £9,000 plus for the best seats in the house.
Adele, already worth an estimated $220million, was due to have access to Caesars $50,000-a-night private suite throughout her residency, which comes with a butler, executive assistant, chauffeur and security.
The current record for revenues made by Las Vegas residencies belong to Celine Dion, who took in more than $681 million for her residencies A New Day.
The residency ran from 2003-2007.
According to Billboard, Elton John’s Red Piano series from 2004-2009 took in an average of $673,000 in sales, while Britney Spears’ Piece of Me show from 2013-2017 averaged around $555,000.
In 2011, Rod Steward signed an eye-watering $50 million contract for 18 shows in Las Vegas at the Colosseum, where Adele was set to perform, making $2.7 million per show.
The 4,100-seat Colosseum at Caesars Palace in Las Vegas, Nevada – where the farthest seats back are only 120 feet from the stage
Adele had been due to kick off her concert series – her first in five years – on Friday night
The Colosseum at Caesar’s Palace, modeled on classical Roman architecture
Opulent venue: Adele will be holding her residency at the Colosseum at Caesar’s Palace in Las Vegas; pictured in May 2020
Adele’s residency had already gotten off to a bumpy start after her most dedicated fans were outraged at sky-high ticket prices.
Tickets went on sale on December 8 via Ticketmaster’s Verified Fan program, with the cheapest seats in the back going for $85 before fees, while premium seats closest to the stage sold for about $680.
But all of the shows sold out within minutes due to incredibly high demand, and sellers began charging astronomical prices on resale markets, boosting the prices of tickets to anywhere from $1,000 to as much as $37,000.
Fans could only buy tickets if they applied for the Verified Fan program and were sent a code to give then access, meaning many fans never even had a chance to get seats before scalpers took over.
Outrageous prices: Adele residency got off to a bumpy start when tickets sold out within minutes in December, leading scalpers to boost prices on the resale market from $1K to as much as $37K; seen in October in LA
VEGAS’ BIGGEST EARNERS
1. CELINE DION – $681.3million
Celine Dion is one of Vegas’ longest-standing performers and made $476,000 per show during her lengthy stint on-stage.
Celine in Vegas in 2006
She has played 427 shows. Her two residencies, A New Day, which ran from 2003 to 2007 and Celine from 2011 to 2019 combined to gross $681.3 million and sell 4,555,752 tickets, according to figures reported to Billboard Boxscore.
Her wealth is now estimated at some $800 million. Her 2019 earnings alone topped over $37 million.
2. BRITNEY SPEARS – $140million
In 2013, Britney Spears signed a two-year residency at Planet Hollywood Hotel and Casino in Las Vegas. The 2014 to 2015 leg of the shows were so successful that she signed on to extend the residency for another two years.
The shows wrapped up in December 2017. She made $475,000 per show, where over four years – around 1,500 days – she performed nearly 250 shows.
3. ELTON JOHN – $131million
The Million Dollar Piano was Elton John’s residency at The Colosseum at Caesars Palace, which launched in 2011 and ran until 2018.
Jennifer performing in Vegas in 2019
He made $500,000 per show in the incredibly lucrative performances.
4. JENNIFER LOPEZ – $120million
Jennifer Lopez signed a residency with Planet Hollywood that would pay her $350,000 per show between 2016-2018. TMZ previously claimed.
In August 2016, the residency raked in over $1million in ticket sales — the highest gross in Planet Hollywood history, Billboard reported.
5. CHER – $97million
Cher’s Classic Cher residency also took place at The Colosseum. She performed 192 shows during the nearly three years she performed at the venue and raked in nearly $100million.
6. LADY GAGA – $75million
In 2017, Lady Gaga penned a two-year contract for a residency at MGM Park Theater. The deal earned her an incredible $75million. The sum meant she was earning an incredible $1million per performance.
Rod pictured in Vegas in 2012
7. ROD STEWART – $50million
In 2011, Rod Steward signed an eye-watering $50million contract for 18 shows in Las Vegas at the Colosseum, Caesars Palace.
The vast pay cheque meant the star was raking in $2.7million per show – making his Vegas’ highest paid star with Rod Stewart: The Hits in Vegas. Between 2011 and 2018, the show raked in $53,911,159 in profits.
8. BRUNO MARS
In 2019, Bruno Mars signed up for a mini Vegas residency for 11 shows at MGM Park. While his earnings are unknown, it was reported in 2016 that he was offered $950,000 per show to become a Sin City resident.